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      Battery Safety

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      Consumer Product Safety Commission's Recall Information

      Anker Innovations has recalled certain Soundcore Bluetooth Speakers (models A3102016, A3302011, A3302031) due to a risk of lithium-ion batteries overheating, which may cause smoking or small fires​.

      If you purchased one from Amazon in 2023, stop using it immediately, power it off, and check the SN code at soundcore.com to see if it’s affected. Anker will provide a free replacement if your speaker is recalled.​

      Do not throw the speaker in the trash. Dispose of it at a certified battery recycling center according to local regulations.

      Visit support.anker.com​ for more information.

      Anker Soundcore Lithium-Ion Battery Powered Bluetooth Speakers
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      Lithium-ion Battery Header

      Fires caused by lithium-ion batteries have dramatically risen in the United States. These rechargeable batteries are found in electric bikes, mopeds, and scooters. Damaged or unstable batteries and improper charging, storage, and disposal can cause batteries to overheat, leading to an explosive, aggressive fire that rapidly spreads. These fires are also challenging to extinguish and can reignite.​ Call 911 if your battery starts to smoke or catches fire.

      Lithium-ion Battery Header

      Battery Safety FAQ:

      Only purchase and use devices with a reputable testing agency mark, such as UL. These show the product has been safety tested.

      Follow the manufacturer's instructions for charging and storage. Only use the correct cord and power adapter made for the device.​

      Always plug directly into a wall electrical outlet for charging.

      Never block your primary way in or out of a room/apartment.

      Batteries should be stored away from anything flammable. (Ex. Pillow, bed, or couch)

      Do not leave devices unattended while charging them or charge them overnight.

      Keep batteries and devices at room temperature. Keep away from direct sunlight and any heat source.

      Do not place lithium-ion batteries in the trash or recycling bin. Find an approved battery recycling center near you.​

      Resources: