911 Dispatcher - A Day in the Life

Spend a day with MetCom Dispatcher Sara Shover as she answers 911 calls,
provides information to crews over the radio, provides a behind the
scenes tour and lives out a typical day at South Metro Fire Rescue's 911
Communications Center.

MetCom is a secondary public safety answering point (PSAP) handling fire
and medical dispatching for approximately 1,600 square miles of Adams,
Arapahoe, Douglas and Jefferson Counties. The crew of dispatchers
provide service to South Metro, Bennett, Byers, Deer Trail, Sable
Altura, Strasburg and West Douglas County Fire Districts.

There are 3 shifts of 7 personnel who work 24-hour shifts. For
employment information please visit www.southmetro.org